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DELIVERY STANDARDS

Whether it truly works in daily use
that is the delivery standard

Four commitments we make on every project

No abstract concepts — clarify the process first|then design the system; after go-live the same consultants stay with you.

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OUR STANDARDS

The standard we deliver every project to

We treat "whether it truly works in daily use" as the delivery standard — these four commitments apply to every project.

The Mikorou team reviewing business processes with a client

High-quality consulting

Open communication, working together, results that speak: no pile of jargon — clarify your processes first, then discuss how to build the system.

Full project capability

From process review and solution design to development and go-live, we have delivered complex and cross-border projects, with a transparent, traceable process.

Hands-on support tailored to you

A dedicated consultant follows through from the first idea to well after go-live: the same people handle training, optimisation and iteration. We do not leave once delivery ends.

Strategic and future-ready

Standard Odoo capability first, with clear boundaries for necessary custom development: the system works today and grows with the business tomorrow.

FIVE STEPS

Five steps of hands-on delivery, each with an owner

From the first management diagnosis to long-term operations, each of the five steps has clear deliverables and a named owner.
You always know where the project stands and what comes next.

01

Management diagnosis

We go deep into the business processes and map the gaps and data standards. Problems first, system second — the diagnosis determines how the next four steps run.

02

Solution design

Combining our Chinese-German operating method with industry practice, we turn processes into an executable system design with clear module scope and priorities.

03

System development

Configuration and custom development on Odoo, enabling modules as needed: the pain point first, then expansion.

04

Training and go-live

Role-based training plus on-site support, so the team genuinely can and wants to use the system — not a system nobody touches.

05

Ongoing support

Continuous response after go-live, with process improvement and feature iteration following through — a long-term digital partner for your business.

OUR COMMITMENTS

Every stakeholder benefits from working with Mikorou

We value every bit of trust. With each of our eight stakeholder groups we have a clear commitment.

To our clients

You gain a partner who understands both business and technology: accurate information, connected processes, and a team freed from repetitive work to focus on customers and growth. Whether you are taking your first digital step or operating in several countries, we walk with you.

We commit to understanding your business seriously, respecting the local business environment, being clear about what we can deliver and how results will be measured, protecting your data and commercial information, and owning the outcome.

To our people

You will grow into a genuine expert in your field within a team that has direction and respects people, where your effort is visible and your contribution earns recognition and pride.

We commit to an environment of respect, fairness and trust where talent can be used, learning continues and the dream is shared — so personal growth and company development reinforce each other.

To our shareholders and investors

You take part in something with long-term value: digital services that help more companies run better, expertise in cross-border operations that is hard to replace, and self-developed products proven in real operations, bringing sustainable growth and a fair return.

We commit to using every unit of capital prudently, reporting progress, risk and results truthfully, and deciding on long-term value rather than short-term numbers, so your trust earns its return.

To our suppliers and partners

You gain a partner who respects expertise and is worth working with over the long term, where complementary capabilities create shared results and open markets and customers neither side could reach alone. For associations, chambers of commerce and training institutions, we bring content and methods from operating practice, digitalisation and applied AI, and work with you to help more member and student companies grow.

We commit to respecting the culture and working style of each market, clarifying input, delivery, payment, rights to results and responsibilities, honouring agreements, negotiating changes in good time, and respecting intellectual property and fair return.

To our peers

You gain a fellow traveller who respects the rules, is open to exchange and complementarity, and learns alongside you in fair competition — raising the standard of the industry and giving clients better choices.

We commit to respecting peers' expertise, results and intellectual property, winning clients through product and service, and exploring complementary collaboration where it fits.

To our families and supporters

Your understanding and support become a business that makes you proud.

We commit to valuing every bit of trust, respecting team members' family responsibilities and lives, and answering your support with serious management, steady growth and reliable results.

To the media and the public

You will see a company whose words and actions match and that stands up to verification, and a real story about connecting China and the world.

We commit to supporting what we say with facts, distinguishing current results from aspirations, obtaining permission before disclosing client or partnership information, responding seriously to feedback and correcting errors promptly.

To government and society

You gain a corporate citizen that operates lawfully, keeps creating jobs and innovation, helps more smaller companies improve how they run, and builds bridges between Chinese and international businesses.

We commit to operating and paying tax lawfully, watching the long-term social and environmental impact of our business, and reducing waste we can avoid.

Whether it truly works in daily use — that is our delivery standard.

Start with a management diagnosis

We help you see the current state and the gaps clearly, then decide how to build the system.

Book a management diagnosis